Branch Operation Officer

This role is to controls on physical cash management along with BMs and Senior Teller to ensure that cash at branches and ATM are properly controlled and monitored to avoid frauds and errors, while also work with the finance department on the ATM reconciliation and investigations if irregularity arrived.

Department
Marketing
Deadline
February 20, 2026
Location
Phnom Penh
Experience
Minimum 3 years
Work Level
Mid Level
Employment
Full time
Positions
01

Main Duties

  • To controls on physical cash management along with BMs and Senior Teller to ensure that cash at branches and ATM are properly controlled and monitored to avoid frauds and errors, while also work with the finance department on the ATM reconciliation and investigations if irregularity arrived.

  • To perform day-end cash count operation with tellers to ensure that segregation of duties is in place.

  • To ensure that the transactions performed by Tellers are properly verified and monitored to be aligned with the matrix, guidelines and procedures in place by performing necessary verifications on the transactions documents.

  • To be one of the key custodians of keys to vaults and ATMs and other important assets such as loan collaterals, etc.,

  • To manage the filing and archiving process of the branch to ensure that those important documents are properly stored and can be retrieved when needed.

  • To control branch stock level such as stationary, forms, etc., and manage branch utility and security to ensure that branch operation is not disrupted.

  • Perform other duties as assigned by Supervisor/Manager


Skills/ Experiences

  • Bachelor’s degree or equivalent on Computer Science or information technology.

  • Minimum 1 year of experience in penetration testing, vulnerability assessment, or offensive security operations.

  • Holding any certification such as eJPT, eCPPT, CEH, CPENT, or OSCP or other penetration certifications are preferable;

  • Strong knowledge of penetration testing tools (Kali Linux, Metasploit, Burp Suite, Nmap, Tenable).

  • Understanding of operating systems (Windows, Linux) and network structures.

  • Familiarity with regulatory and security standards (NBC TRMG, SWIFT CSP, PCI DSS, OWASP).

  • Basic programming or scripting skills to assist in custom testing scenarios.

  • Familiar with various operating systems and network structures, including Windows and Linux environments.

  • Analytical thinking and problem-solving;

  • Good communication verbally and written;

  • Ability to explain technical issues to non-technical audiences.

  • Good time management.


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Branch Operation Officer | FTB Bank Cambodia