Customer Service Office

This role is to control day-to-day custodial operations and ensure service areas are clean, safe, and well maintained.

Department
Marketing
Deadline
March 21, 2026
Location
Phnom Penh
Experience
Minimum 5 years
Work Level
Senior Level
Employment
Full time
Positions
01

Main Duties

  • To control day-to-day custodial operations and ensure service areas are clean, safe, and well maintained.

  • To perform routine cleaning of offices, meeting rooms, hallways, restrooms, pantry areas, and common spaces in accordance with hygiene standards.

  • To manage waste collection, disposal, and recycling in designated areas to maintain cleanliness and compliance.

  • To monitor and replenish cleaning supplies and pantry consumables, and report low stock for timely replenishment.

  • To set up meeting rooms and workspaces (chairs, tables, equipment arrangement) as requested by users/management.

  • To support internal office logistics such as document delivery, internal errands, and basic office assistance when assigned.

  • To report any facility issues (damage, leaks, electrical problems, safety hazards) to the Supervisor/Manager for prompt action.

  • To ensure cleaning tools and equipment are properly used, stored, and maintained to prevent damage and accidents.

  • Perform other duties as assigned by Supervisor/Manager.


Skills/ Experiences

  • Minimum secondary school completion or equivalent; additional training in cleaning/service is an advantage.

  • Previous experience in custodial, janitorial, or office support roles is preferable.

  • Knowledge of cleaning chemicals, tools, and safe handling procedures.

  • Basic understanding of workplace safety and hygiene standards.

  • Good time management and ability to prioritize daily tasks.

  • Ability to work independently with minimal supervision and maintain service quality.

  • Good communication and teamwork with staff and supervisors.

  • Physically fit and able to perform cleaning tasks, standing/walking for extended periods, and lifting as required.

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Customer Service Office | FTB Bank Cambodia