Personal Security Awareness on How to Avoid and Prevent Phishing Scams

Throughout twenty-first century, Cyber Fraud has rapidly evolved as new technologies emerge. It has a significant impact on each and every sector, causing the loss of ones' assets and confidential data. It generally comes out in various forms conducted by anonymous fraudsters. Cyber fraud, Phishing, Vishing, and Smishing have been seen more often as these are the convenient tricks used to steal data related to bank accounts and some sensitive information. As Cyber Fraud is rising, we all have to be well aware of this and even prevent ourselves from falling into a victim. The following information will discuss on how we can identify its characteristics, mitigate the risks and even prevent ourselves from such scenarios.

What is Phishing?

Phishing is the fraudulent approach aiming at luring any individuals into revealing their sensitive information, such as passwords, PIN, account details, and other confidential information, so that the fraudster can utilize the provided information for the sake of their benefits.

Commonly, phishing techniques can be seen in various forms within popular communication platforms, including Email (Phishing), SMS (Smishing), and Voice (Vishing).

Example Phishing Scam format to avoid

1. MAIL Suspicious

• The email address of the sender is ...@ftb.com.cam which include is non-FTB Bank's Domain. FTB. has only one domain name which is ...@ftb.com.kh
• Attached files in the mail are suspicious and not safe to click on and view any content due to it is from an unrecognized sender.
• Suspicious URL: The email contains a link that appears to be legitimate but leads to a fraudulent website. It would help if you previewed a URL before clicking on it. If you're using a computer, hover over the link with your mouse, and the URL will show in the bottom left of your browser window. On an iPhone®, you can tap and hold the link and the URL will appear in a pop-up box. Caution: URLs beginning with "https" can also be used for phishing.

2. SMS Suspicious

• This SMS was sent from an unknown NXSMS/Phone Number, instead of FTB. official and the correct message sender from FTB is FTB
• The text message contains an unexpected request "to verify again to protect your rights" or "please re-verify the account with 24 hours" which this kind of message is the scamming text.
• The SMS includes a link to a non-FTB. website, which could be a scam. FTB has only one website which is: https://www.ftb.com.kh

3. VOICE Suspicious

• If you receive the phone call from unknow caller, and request your online banking password, OTP number, or other personal information, do not respond.
• FTB's phone number: +855 (0)23 994 444, +855 (0)15 999 233

Security Tips

Kindly be informed that under any circumstance, FTB., will never request your sensitive information such as passwords, OTP, PIN, account details, card information, and others confidential information via phone call, SMS, or e-mail.